Burst Pipes & Plumbing Leaks
Water can spread beyond the puddle. We extract it and check affected floors, walls, and surrounding materials for moisture.
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North Texas Water Damage Restoration
Water Damage
Can’t Wait.
Get Help Now.
One Team. From Water Removal To Repairs.
Burst pipe or soaked floors? We’ll explain the next step, confirm arrival timing, and help you get your property back.
Call A Specialist817-929-4119 Have A Specialist Call You
24/7Emergency ResponseSince 2004Family OwnedOne TeamCleanup To Rebuild
Have A Specialist
Call You.
Leave your number. We’ll discuss the damage and next steps.
IICRC Certified
Restoration expertise
BBB Accredited
Accredited business
Fully Insured
Licensed & protected
In Business Since 2004
20+ years of service
WATER DAMAGE COMES IN MANY FORMS
Whatever Caused It,
Let’s Get It Under
Control.
Appliance & Water Heater Leaks
A leaking appliance or failed supply line can soak a room. We remove the water and dry the affected materials.
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Storm & Flood Water Damage
After heavy rain or flooding, we assess the damage and plan water removal, drying, and repairs around your property.
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Sewage Backups & Overflows
Contaminated water needs specialized cleanup. Keep people and pets clear of the area and call to discuss the next step.
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Ceiling, Wall & Floor Damage
Wet carpet, stained drywall, or swollen flooring? We check moisture levels and explain what can be dried or needs replacing.
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Commercial Water Damage
Water mitigation and reconstruction for businesses and multifamily properties, with a clear plan for getting back to work.
Call A SpecialistService images are illustrative.
FROM THE FIRST CALL TO THE FINAL WALKTHROUGH
Water Out Is Just The Start.
Here’s What Comes
Next.
01
Call. Get A Plan.
Tell us your location and what happened. We confirm arrival timing, assess the damage and explain the next steps.
02
Remove The Water.
We extract standing water and assess affected materials to determine the right mitigation approach.
03
Dry. Measure. Check.
Air movers and dehumidifiers dry the structure. Moisture readings track progress beyond what looks dry on the surface.
04
Repair & Restore.
Once drying is complete, we handle the needed repairs, from drywall and trim to flooring and paint.
✓
You shouldn’t have to guess if it’s dry. Our team documents moisture readings for the drying record and your adjuster.
Your home deserves a complete recovery.
Water removal → Drying → Repairs
HELP WITH THE PAPERWORK, TOO
The Damage Is Stressful.
The Next Steps
Shouldn’t
Be.
Trying to organize the cleanup while dealing with an insurance claim can feel like a second job. We document the damage and drying work, and coordinate with your adjuster.
- Photos and moisture readings to support the claim
- Clear explanations of the restoration work
- One team for mitigation and reconstruction
Coverage and claim decisions depend on your policy and insurer. We don’t promise coverage or waive deductibles.
Call A SpecialistTHE PLATINUM DIFFERENCE
Local Roots.
Help From Start To Finish.
Years In Service
A Decatur-based company with roots in the communities we serve.
Google Rated
Trusted by Texas homeowners for quality service.
Team Through The Rebuild
You have a company to turn to for the cleanup and the repairs that follow.
“They offer quality treatments, dependable service and reasonable rates.”
The Cathy Shaffer Team, RE/MAX Pinnacle GroupCarpet Cleaning & Repair Customer
BASED IN DECATUR. SERVING NORTH TEXAS.
Water Damage Help,
Close To Home.
We serve homes and businesses across our North Texas service area. Call with your address to confirm coverage and current arrival timing.
Check service for your address ↗
OUR PRIMARY SERVICE CITIES
Decatur Denton
Flower Mound Grapevine
Keller Carrollton Irving
Surrounding areas*
*Call to confirm availability at your property.
STRAIGHT ANSWERS
Your Questions.
Clear Answers.
Still have a question? Tell us what’s going on.
817-929-4119 ↗How soon can you start water damage restoration?
The sooner water damage is addressed, the better. Call us with your location and a description of the damage. We'll check our availability, discuss the next steps, and let you know when our team can schedule an assessment.
What should I do while I wait?
Keep people and pets out of the affected area. If you can reach the water shutoff safely, stop the source. Don’t enter standing water near electrical equipment or walk beneath a sagging ceiling. Call us and explain what you’re seeing. If there is an immediate danger, contact emergency services.
Can I just dry it with a few fans?
Surface drying may leave moisture under flooring or inside walls. A professional assessment checks affected materials and helps determine what equipment and repairs are needed. We use moisture readings to follow the drying progress.
How much does water damage restoration cost?
It depends on the area affected, the materials involved, the water conditions and the repairs needed. An assessment helps establish the scope. Call us to discuss your situation and the next step.
Will you work with my insurance company?
Yes. We document the damage and restoration work and coordinate with your adjuster. Your insurer determines coverage based on your policy and the cause of the loss.
How long does drying take?
The timeline depends on how much water is present and which materials are affected. We check moisture readings during drying and use those results to determine when the structure is ready for the next step.
Do you handle repairs after the cleanup?
Yes. Platinum provides reconstruction as well as water mitigation, including affected flooring, drywall, trim and paint. We’ll discuss the repair scope after assessing the damage.
Do you restore commercial properties?
Yes. We provide water damage mitigation and reconstruction for commercial and multifamily properties as well as homes. Call with your property type, location and the extent of the damage.
YOU DON’T HAVE TO FIGURE THIS OUT ALONE
Water In Your Home?
Make This Your Next Call.
Tell us what happened. We’ll help you take the next step toward a dry, restored property.
Water extraction · Structural drying · Repairs & reconstruction